Xpress Mail-in Repairs
Xpress Mail-in Repairs
  • I accept terms & conditions.
 
Xpress Mail-in Repairs
Steps to get your phone repaired easily:
1. Fill out the online
booking form.
2. Check your e-mail for
booking confirmation.
3. Print out the confirmation e-mail and POST it all together with the phone to the store address as provided in the e-mail.
Instructions -
    • 1. If you are unable to print your email, please hand-write the booking confirmation number.
    • 2. We recommend a well-padded Satchel/Box.
    • 3. Add tracking to your Courier Service. We recommend the Australia Post Express service.
    • 4. Xtreme Communications is not responsible for lost/stolen packages.
    • 5. We recommend insuring your parcel with your courier service.
    • Please read our TERMS & CONDITIONS.
Locations We Cover
The Xtreme Communications repair service operates in 11 locations across Australia, reaching more than 90% of the Australian population.
  • Surry Hills NSW
  • Sydney NSW
  • Gate A, T1 Airport Dr, Mascot, NSW
  • Gate B, T1 Airport Dr, Mascot, NSW
  • Railway Parade Granville, NSW
  • Pacific Highway Hornsby, NSW
  • Tweed Heads South, NSW
  • Robina Town Shopping Centre Robina, QLD
  • Pimpama, QLD
  • The Terrace North Ipswich, QLD
  • Victoria Point, QLD
  • Brisbane City, QLD
  • Morayfield, QLD
Xpress Mail-in Repairs
  • I accept terms & conditions.
 

Everything you need to know about Express Mail-In Repair Services at Xtreme Communications


Love technology? Living in a fast-paced and digital era, we all absolutely dread to imagine a day without a phone, even if it is for sending in your beloved phone for a repair to fix minor issues. From shopping, scrolling through social media, watching a movie, ordering food, connecting with friends, sending those work emails to the extent of operating house gadgets - our cell-phone-as-a lifeline is the perfect way to put it. It is a mini-world that we carry with us.

Screens being the most fragile part, dead battery or speakers not working at their best volume, these are some of the most common issues encountered with the customers sending their phones for repairs. Giving away a phone for a few hours or days to fix these issues prove to be a nightmare for many of us as we just cannot imagine losing all those playlists, pictures, documents and contacts.

If you want to avoid the hassle and stress of repairing your broken phone, you have to seek professional help. Xtreme expert mail-in mobile repair’s goal is to streamline phone repairs and make it as easy as possible for you to get on with your schedule without making them too hard on your pocket.

With our presence in over 12 prime locations in Australia, we have a guaranteed track record of providing the best and most reliable repair services, giving our customers the comfort, knowing their smartphone is in safe hands.

How does the Express Mail-in repair work?

From broken camera to glass, from unresponsive screen, accidental falls to water aftermath, Xtreme has got you covered with quality mobile and tablet repairs. We have a streamlined process and can ensure that your experience is smooth and worth it. 

The process is straightforward; just follow the steps below! 

  • Step 1: Fill out the online booking form with basic details about the brand and the issue you are facing on the website here. 
  • Step 2: We will send you an email with the booking confirmations on the id that you provided in the online form in step 1. 
  • Step 3: Take a print of the confirmation email and send it across with the phone on the address details mentioned on the mail. 

A few important points to keep in mind:

  • Please hand-write the booking confirmation number if you are unable to provide the printed copy of the email sent. 
  • A well-padded satchel/box is recommended to place your smartphone while sending it for repair. 
  • We recommend adding a tracking service to your courier. This will help give you transparency in your package. 
  • As your smartphone plays a vital role in your life, Insuring the parcel would be a smart move. 

What Device Can Be Repaired by Express Mail-in service?

It’s indispensable to hire a trusted phone repair company, such as Xtreme to ensure that real experts handle serious phone problems. Our specialised team and technicians holding vast experience in catering to such issues make them the best in their work. Our team is experienced in handling all kinds of repair issues in the leading brands of smartphones such as: 

How much is the Mail-in repair cost?


A damaged device repair can be costly, depending on which mobile part needs repair. For instance, XtremeOnline offers easy screen fixes and replacements at reasonable prices that are very less than the rates of new Smartphones. The repair services are also extremely quick, as we understand the emotional value we all have attached to our smartphones.
Xtreme Communications would surely help make your smartphone run as it should in the long run.
Based on the technology from which it is made, parts needed to be repaired, device brand, model, year of manufacturing, the charges may vary.

We can one-hundred percent ensure that we provide you with the most reliable services that will save you time, effort, and at the most competitive price in the market.

How much warranty does Express Mail-in repair offer?

Our team of experts use only reliable and high-quality parts to make your smartphone look as new as ever. Hence, we are very confident with our team handling the various repair issues on all kinds of brands and offer a six months warranty on parts and labour of repairs done by our team. This applies to all completed and paid for repairs.

Choose a service you can trust

Xtreme technicians are trained to repair phones of all makes and models. Be it Apple repair, oppo, sony or Samsung phone repair, we have it all for you. Our dedicated team of technicians offer mobile repair and phone screen repair in just no time. It serves its customers with the best in the industry at the most competitive prices. Xtreme highly trained professionals conduct repairs and use only quality parts.
With the highly knowledgeable and skilled professionals at Xtreme, Your phone screen repair is just a few steps away! It’s vital to hire a trusted phone repair company, such as Xtreme to ensure that real experts handle serious phone problems.


Trusted & Certified Technicians

Our repair centres are well-equipped in terms of skilled manpower and tools required to perform a repair task on any smartphone. Our certified experts go through an extensive training program and can easily carry out most of the phone repairs in all the latest smartphone brands. We are confident in the quality of services we offer that we back every mobile repair with a 6 months warranty. We deliver transparent, reliable and professional mobile repair services. The best part is, our technicians complete most of the repairs instantly. Our services save you time, stress, and money.

Something not quite clear yet? Do not hesitate to contact us.

Call us on 1300 7500 17 for any queries!

Frequently Asked Questions:

A. Is my Device Manufacturer Warranty protected?

We ensure that the performance of your device remains intact as our team of experts only use high-quality parts to fix any issues. To address the fear of opting to get your smartphone fixed not from your authorized centre, we have you backed here as well. To help you navigate through the complexities and terms that come along while buying a new smartphone, we want to make this clear that screen replacement on your iPhone does not Void your existing Apple Warranty.

B. What if I cancel the job after the device has been assessed and able to be fixed?

If you opt for cancelling the services after you have deposited your device with our team, and it has been assessed and able to be fixed, you are liable to pay a penalty fee of $45 termed the Rejection fee. This penalty needs to be fully paid before we initiate the process of sending the device back to you.

C. What happens if I forget to collect the device?

In circumstances where you fail to claim your device and have paid all charges due within 60 days as notified by our team that your device has been repaired and good to be collected from us, in such situations our team will do away with your device. You shall be notified via a notice on the registered email id with us at the time you authorized the repairs. This might include disposing of your device by provisions of law or might sell the device without any liability to you.

D. Do you have any retail locations that I can bring my device to for repair?

To give our customers a hassle-free experience and save time, effort and cost, we have established our presence in over 12 different locations across Australia to reach a wider audience and help them provide reliable and real-time solutions to any mobile related issues. Through the services being provided through these centres, we are proud to highlight that we are catering to over 90% of the population and soon be present on every nook and corner to always be your number 1 choice when it comes to mobile repair services in Australia.

E. Are the prices the same in all repair locations and online?

As the world is trying to recover from the grip of the 2nd wave of the pandemic, online services definitely have been a saviour in such dire situations. One such example is the Express mail-in services by Xtreme to help provide timely solutions. In the case of online, the customer is responsible for all the postage, sending to and returning from our location. If the device can be fixed, our stores may use their discretion to waive the returning postage, case by case.

Our professional and highly reliable team of expert technicians have been working in the industry for a long time and have served customers with brands from iPhone to Samsung and many more, leaving nothing to chance. It means that any phone issue will be adequately addressed to avoid frequent repairs, thus saving you more money in the long run. We ensure that you can sleep sound at night knowing that your smartphone is entrusted with the best phone repair team at Xtreme Communications.